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Accessibility for all

We understand that not everybody shares the same ability to read and write, or understand documents delivered in a single format. If you are accessing this website, try our accessibility button at the top of every page. You can also try our alternative languages section.


Our current public facing leaflets clearly states that people can access information in alternative versions. This includes easy read, large print or translated information. If you need a document or information in a different format, please call 01473 770012 or email comms@suffolk.nhs.uk.

Accessibility statement for www.ipswichandeastsuffolkccg.nhs.uk

This website is run by NHS Ipswich and East Suffolk Clinical Commissioning Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours and contrast levels
  • magnify the text, without the text spilling off the screen

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We have commissioned the Shaw Trust to identify which parts of this website are not fully accessible. This will be completed on 31/12/20 and this statement will be updated with the findings.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Communications
NHS Ipswich and East Suffolk CCG
Endeavour House
8 Russell Road
Ipswich
IP1 2BX

We’ll consider your request and get back to you within 5 working days. If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by email, phone or post:

Communications
NHS Ipswich and East Suffolk CCG
Endeavour House
8 Russell Road
Ipswich
IP1 2BX

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

What we’re doing to improve accessibility

We have commissioned the Shaw Trust to identify which parts of this website are not fully accessible. This will be completed on 31/12/20 and this statement will be updated with the findings, including areas we plan to improve.

We are also currently developing a new website which will serve NHS Ipswich & East Suffolk CCG, NHS North East Essex CCG and NHS West Suffolk CCG. This website will be available from May 2021 and will be fully compliant with Web Content Accessibility Guidelines (WCAG) 2.1.

This statement was prepared on 25 September 2020. It was last updated on 25 September 2020.


Ipswich and East Suffolk Clinical Commissioning Group accessibility policy

We aim to make our website accessible and usable for people of all abilities and disabilities, including older audiences, and those with visual, hearing, cognitive or motor impairments.

Many people use assistive technologies to allow them, for example, to view websites in easier-to-read colours, with larger fonts or as spoken text, or to navigate around a site using the keyboard only.

We have developed accessibility feature on our website which can be accessed by using Accessibility Tab located at the top of the website.

To translate website to a different language

  1. Click on Accessibility Tab at the top of the site
  2. Select your language from the drop down box

To enlarge text on the site

  1. Click on Accessibility Tab at the top of the site
  2. Select from three different font sizes

To change text and the background colour of the site

  1. Click on Accessibility Tab at the top of the site
  2. Select from four different colour options

Further information on general help with accessibility, in a specific browser environment, can be found on the AbilityNet website. Information is given on how to change text size, how to change keyboard or mouse settings, or how to increase colour contrast.

• Ability Net - My Computer My Way - Help with accessibility

Select font size
Site colour
Accessibility