What happened after the event?
We want to keep you informed of how we use your feedback as it is important to us. Since the Patient Conference took place last year we have fed your views into our plans for service change. All of the experiences, comments and ideas for Primary Care are being reviewed by our team and GP leads. The mental health feedback, along with over 4,430 direct contacts with members of the public, has been an integral part of forming the Mental Health Strategy.
You can view the strategy and other documents here; http://www.ipswichandeastsuffolkccg.nhs.uk/Haveyoursay/averydifferentconversation/averydifferentconversationdocuments.aspx
We hope to have a more specific update by April which you can find here.
NHS Ipswich & East Suffolk Clinical Commissioning Group’s annual patient conference – ‘All Together Now’ – took place on 26th June at Quay Place in Ipswich. The event included table top discussions on seven different topics chosen and voted for by the public. Those attending included 59 members of the public, eight members of the CCG’s Community Engagement Partnership, eight GPs and 11 staff members.
The day began with a welcome from Irene MacDonald, the CCG’s new Lay Member for Patient Participation. This was followed by a presentation from Dr Mark Shenton, Chairman of the CCG, who gave attendees an overview of the past year and an address from Alison Smith, Director of Communities at Ipswich Hospital, who talked about alliance working.
There were two group discussions per topic, with a focus on how patients, public sector organisations and the voluntary sector could work together more effectively. Individuals contributed their concerns and ideas and these will feed into a report and action plan for the year ahead. The report will be shared with attendees in due course. Two tables were set aside for mental health discussions and these will be fed into engagement work currently taking place across the county.
The CCG strives continually to promote partnership working and the aim of our patient conference is to listen to people and enable them to be involved in change. Your incredibly important insight can help shape future services.
Patient Conference Summary Report