Welcome to our website



What you need to do

Anyone can spread the virus:

- Keep a safe distance from others
- Keep washing your hands regularly
- If you have coronavirus symptoms:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste
Get a test now.


Full guidance on helping to control the virus


Join a COVID-19 clinical trial

The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if:

  • You have had these symptoms for fewer than 15 days:
    ► a continuous new or worsening cough
    ► a high temperature
  • You are aged 50 to 64 with a pre-existing illness
  • You are aged 65 and above

Get more information about the clinical trial


Looking after your wellbeing

You can find information on how to look after your well-being during the Covid-19 outbreak on the Living Life To The Full website.


Worried about the health of a child?

If you're concerned about the health of a child, please don't ever worry about seeking help.

Even in these challenging times, the NHS is here for you. Why not keep this list of symptoms to look out for in poorly children handy? Download it to your device or print it out and stick it to your fridge.


Managing long-term conditions

Leading charities and organisations have published guidance for people with long-term conditions. Visit the below websites for information on how to manage your condition during the coronavirus outbreak.


Including how to manage your asthma to reduce the risk from Covid-19 and what to do if your asthma is getting worse.



Including what you should do if you have COPD and how to manage your COPD well at this time.


Other lung conditions

Including what should people with a lung condition do now and how to cope with staying at home.


Heart disease

Including how Covid-19 can affect people with heart disease and information on Covid-19 and heart medication.



Including staying at home and managing diabetes.



Including staying active when you’re at home and managing your mental health.


Multiple Sclerosis

Including practical advice for managing MS and information about disease modifying therapies and Covid-19.



Including advice for families looking after someone with dementia, and coping without support groups or day centres during the Covid-19 outbreak.



Including advice regarding managing pain at home and looking after your wellbeing.



Isolation Note

If you or someone you live with are exhibiting symptoms of coronavirus, use the NHS 111 isolation note service to provide a note for your employer.



Respiratory Rescue Packs

We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).

Please do not contact your GP practice for a rescue pack if you have asthma. Some COPD patients may have a rescue pack as part of an existing management plan and should use according to this plan, all other COPD patients should continue to manage their condition in the normal way and should not contact their practice for a rescue pack.

You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to www.111.nhs.uk/covid-19 before doing anything else


Cancellation of CCG Meetings

Given the current and unprecedented impact of the COVID-19 coronavirus on the UK health system and wider partners, the NHS Ipswich & East Suffolk, NHS West Suffolk and NHS North East Essex CCGs will be rationalising their scope of work and meetings. The decision has been made to cancel the majority of CCG meetings that involve wider partners to enable the prioritization of clinical work.

Any meetings held by the CCGs will be held virtually to reduce the risks of transmission to NHS and partner staff.

Although public meetings will be held behind closed doors, the public, as always, are welcome to ask questions. Queries can be sent in advance of the scheduled meetings to our joint Communications Team at neeccg.comms@nhs.net or comms@suffolk.nhs.uk

Agendas and timings for meetings can be found on the CCG websites:


Statutory functions will of course have to be discharged, however this move will free up our clinical and non-clinical staff to support our population and providers in these challenging times.

The CCGs’ chief operating officers (Maddie Baker-Woods - Ipswich and East Suffolk CCG, Kate Vaughton - West Suffolk CCG, and Pam Green - North East Essex CCG) will review with alliance colleagues the local programmes of work and agree with local partners what work will be postponed. These decisions will be communicated via local channels and teams.

If you have any questions, please contact us at neeccg.comms@nhs.net or comms@suffolk.nhs.uk


Information for groups and accessible formats

Access information on coronavirus in accessible formats and alternative languages. There's also additional information for carers.

Large Print

Easy Read

Video still of Mencap handwashing video





Chinese (simplified)
















Privacy Information

Please see supplementary information on how personal information is being used during the Coronavirus pandemic. 

Please see privacy information regarding testing for coronavirus.

If you are working in a GP practice and getting tested through your workplace, please see privacy information. Please note that this is different to the testing for coronavirus privacy information above. 

The steps we're taking to keep our staff safe

As of the 7th August 2020, 100% of all risk assessments have been completed by staff available at work (staff on maternity leave and long-term absence have not been included at this point).  With specific reference to the BAME group of colleagues, currently 100% of BAME staff have completed their risk assessments.  The risk assessment process is an ongoing process and regular updates will be provided.

You can find the figures regarding the risk assessments below:

Risk Assessment Figures 

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